Thank you for visiting The Tail Store. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
When you browse our website, place an order, subscribe to emails, or contact us, we may collect personal information including but not limited to:
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Name
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Email address
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Shipping and billing address
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Phone number
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Payment details (processed securely through third-party payment providers)
This information is used to fulfill orders, provide customer support, and improve your shopping experience.
1.2 Cookies and Usage Data
We use cookies and similar tracking technologies to:
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Improve website functionality
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Analyze site traffic and usage patterns
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Enhance your browsing experience
You can manage or disable cookies through your browser settings.
2. How We Use Your Information
2.1 Order Processing
We use your personal information to process payments, ship orders, send order confirmations, and provide delivery updates.
2.2 Customer Support
Your information allows us to respond to inquiries, resolve issues, and provide assistance when needed.
2.3 Marketing Communications
With your consent, we may send promotional emails about new pet products, special offers, or store updates. You may unsubscribe at any time using the link provided in our emails.
3. Sharing Your Information
3.1 Service Providers
We may share your information with trusted third-party partners who help us operate our business, such as:
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Payment processors
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Shipping and fulfillment services
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Website analytics providers
These partners only have access to the information necessary to perform their services.
3.2 Legal Requirements
We may disclose your personal information if required to do so by law or in response to valid legal requests.
4. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, misuse, or loss. Our website uses industry-standard encryption (SSL) to ensure secure data transmission.
5. Your Rights
You have the right to:
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Access your personal data
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Correct inaccurate information
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Request deletion of your personal information
To exercise these rights, please contact us using the details below.
6. GDPR & Data Protection Compliance
We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable. We only process personal data when there is a lawful basis and take steps to protect user privacy.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before sharing personal information.
8. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If such information is discovered, we will take immediate steps to delete it.
9. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When data is no longer needed, it is securely deleted or anonymized.
10. International Data Transfers
Your information may be processed or stored outside your country of residence. By using our website, you consent to such transfers, which are handled in accordance with applicable data protection laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Email: support@thetailstore.com